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Avalon Healing Alliance - App Privacy Policy

Privacy Policy

Effective Date: 15 MAR 2026

Last Updated: 10 APR 2026

  1. Introduction

Welcome to the Avalon Healing Alliance, operated by Heart of Avalon, PBC (“we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “Platform”).

The Platform is designed to support community connection, personal well-being, and participation in a Healing Alliance Network — the Avalon Healing Alliance.

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  1. Information We Collect

2.1 Information You Provide

  • Name, username, and profile details
  • Email address and contact information
  • Account credentials
  • Profile content (bio, interests, photos)
  • Messages, posts, and interactions within the community
  • Event participation or group memberships
  • Payment information

                        Used by Apple Pay and/or Google Pay

2.2 Sensitive Information (Optional)

Depending on your use, you may choose to share:

  • Wellness-related interests or practices
  • Emotional or personal reflections
  • Community participation preferences

We only collect this with your explicit input and treat it with heightened care.

2.3 Automatically Collected Information

  • Device information (model, OS, identifiers)
  • App usage data (features used, session duration)
  • IP address and general location
  • Log data and diagnostics

2.4 Location Data

If enabled:

  • Approximate or precise location for local community features
  • Event discovery and nearby connections

You may disable location access at any time in your device settings.

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  1. How We Use Your Information

Community Transparency

We strive to create a trust-centered environment. Information you share within the community is visible according to your privacy settings and intended audience.

Ethical Data Use

We are committed to using data in ways that support well-being, connection, and empowerment—not manipulation or exploitation.

We use your information to:

  • Provide and operate the Platform
  • Connect you with relevant people, groups, and events
  • Personalize your experience
  • Facilitate communication within the community
  • Improve features, safety, and usability
  • Process transactions (if applicable)
  • Send important updates and notifications
  • Enforce community guidelines and prevent misuse

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  1. How We Share Information

We do not sell your personal data.

We may share information in the following cases:

4.1 With Other Users

  • Profile information you choose to display
  • Posts, messages, and interactions

4.2 Service Providers

  • Hosting and infrastructure providers
  • Analytics services
  • Payment processors
  • Customer support tools

These providers are contractually obligated to protect your data.

4.3 Legal Requirements

We may disclose information if required to:

  • Comply with laws or legal processes
  • Protect rights, safety, or property
  • Investigate fraud or abuse

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  1. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

You may request deletion of your data (see Section 8).

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  1. Data Security

We implement reasonable safeguards, including:

  • Encryption in transit (HTTPS)
  • Secure storage practices
  • Access controls

No system is completely secure, but we continuously improve protections.

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  1. Your Privacy Rights

7.1 General Rights

You may:

  • Access your data
  • Correct inaccurate information
  • Delete your account
  • Restrict or object to processing
  • Export your data (where applicable)

7.2 California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal data we collect and how it is used
  • Request deletion of your data
  • Opt out of data “sale” (we do not sell data)
  • Non-discrimination for exercising your rights

7.3 European Users (GDPR)

If you are in the EEA/UK, you have rights including:

  • Data access and portability
  • Correction and erasure
  • Restriction of processing
  • Objection to processing

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  1. Account Deletion

You may delete your account by:

  • Using in-app settings, or
  • Contacting us at:

                            [email protected]

Upon deletion:

  • Your personal data will be removed or anonymized
  • Some data may be retained for legal or safety purposes

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  1. Children’s Privacy

The Platform is not intended for individuals under 18 years of age (or applicable age in your jurisdiction).

We do not knowingly collect data from children.

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  1. Third-Party Services

The Platform may integrate with third-party services (e.g., payments, analytics). These services have their own privacy policies.

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  1. International Data Transfers

Your data may be processed in countries outside your own. We take steps to ensure appropriate safeguards are in place.

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  1. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated “Last Updated” date.

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  1. Contact Us

If you have questions or requests regarding this Privacy Policy:

Heart of Avalon, PBC

Email: [email protected]

Address: 2010 El Camino Real, Suite 927,

               Santa Clara, CA 95051